1) Information We Collect

  • Account & Contact - name, email, and authentication data you provide when creating an account or contacting us.
  • Transactional - payment details processed by our PCI-DSS compliant provider (we don’t store full card numbers).
  • Usage - device, browser, language, time zone, and basic interactions (e.g., feature toggles) to improve performance and stability.
  • Content You Provide - text you paste/upload to use our tools. We process it to deliver results and, unless you opt-in, do not use it to train models.
  • Cookies/Similar - essential cookies for security & login; optional analytics (aggregate) if you consent.

Minimization: We collect the least amount of data necessary to run SnipText securely and reliably.

2) Why We Collect (Legal Bases)

  • Provide the service - run features, save settings, prevent abuse (contract & legitimate interests).
  • Customer support - respond to tickets and technical issues (legitimate interests).
  • Analytics - privacy-friendly, aggregate usage to improve UX (consent where required).
  • Compliance - tax, accounting, security logs (legal obligation).
  • Marketing - only with your opt-in (consent), and you can opt-out anytime.

3) Cookies & Tracking

We use:

  • Essential - authentication, security, load balancing.
  • Preferences - UI choices (e.g., theme), language.
  • Analytics (optional) - aggregate performance/usage; disabled by default in restricted regions.

You can manage preferences via our Cookie Settings panel or your browser.

4) Data Retention

We retain personal data only as long as necessary for the purposes above:

  • Account - while your account is active and for a limited period after closure for fraud prevention, accounting, and dispute resolution.
  • Content - ephemeral unless you explicitly choose to save it (e.g., drafts, documents).
  • Logs - short-lived security logs to detect abuse and ensure reliability.

5) Sharing & Service Providers

We do not sell or rent personal information. We share limited data with vetted providers (e.g., payments, hosting, support) under data processing agreements requiring confidentiality and security.

6) Security

Defense-in-depth measures include encryption in transit, access controls, monitoring, regular updates, and least-privilege practices. No method is 100% secure, but we continually improve our safeguards.

7) Your Rights (GDPR/CCPA/CPRA)

  • Access, correction, deletion, and portability of your data.
  • Opt out of non-essential processing (e.g., marketing, analytics).
  • Limit or object to certain processing where permitted.
  • Appeal or complain to your local authority if you believe your rights were infringed.

To exercise rights, use in-app settings where available or contact us (see below). We will verify your request to protect your account.

8) Children’s Privacy

SnipText is not directed to children under 13 (or the equivalent age of consent in your region). If you believe we’ve collected data from a child, contact us to remove it.

9) International Transfers

Where data moves across borders, we rely on appropriate safeguards (e.g., standard contractual clauses) and vendor commitments to ensure adequate protection.

10) Changes to This Policy

We may update this policy to reflect product, legal, or operational changes. We’ll post updates here and revise the “Last updated” date.

11) Contact

Questions or requests? Reach us via the Contact page or email privacy@checkai.pro.